An Action Research on a French Law Firm: Solutions for a Law Firm With IT Post-Adoption - Université de Versailles Saint-Quentin-en-Yvelines Access content directly
Journal Articles Journal of Technological Advancements Year : 2021

An Action Research on a French Law Firm: Solutions for a Law Firm With IT Post-Adoption

Abstract

This study qualitatively analyzes interactional coping strategies used to manage technostress in the post-adoption stage of information technology implementation at a French legal firm. The nine strategies are participatory, collaborative, conflict resolution, bureaucratic coping (adaptation), perceived contribution to exchange, loyalty, affect, professional respect, and mutual trust. A critical perspective was applied to a longitudinal study of the intervention process. First, a problem with task distribution at the individual level affected the efficacy of perceived contribution strategies to exchange and professional enhancement. Second, a lack of creative interaction between group level colleagues undermined strategies of collaboration, mutual aid and assistance, participatory adaptation, and mutual trust. Third, a lack of digitalization commitment at the organizational level negatively affected conflict resolution and bureaucratic adjustment. Finally, an absence of loyalty and affect strategies was evident.
Fichier principal
Vignette du fichier
An Action Research on a French Law Firm- Solutions for a Law Firm With IT Post-Adoption .pdf (390.17 Ko) Télécharger le fichier
Origin : Publisher files allowed on an open archive

Dates and versions

hal-03840734 , version 1 (05-11-2022)

Identifiers

Cite

Min Feng, Driss Bourazzouq. An Action Research on a French Law Firm: Solutions for a Law Firm With IT Post-Adoption. Journal of Technological Advancements, 2021, 1, pp.1 - 14. ⟨10.4018/jta.20210101.oa5⟩. ⟨hal-03840734⟩
75 View
64 Download

Altmetric

Share

Gmail Facebook X LinkedIn More